Service Agreements Help Position You as a Business Advisor
Service agreements will raise your monthly income and help your clients view you as a business advisor rather than someone to call when their computer freezes. This relationship will also allow you to sell them on proactive solutions, which will also raise your bottom line.
Read on to find out how one of our computer consultants was able to benefit by implementing service agreements:
"We signed clients to service contracts guaranteeing us monthly recurring revenue. We utilized the service agreement templates and saved ourselves the time required to create the templates. We also know how to approach clients at the right time to discuss moving from a break/fix technician role to a trusted business advisor."
Spencer Smith, Xavier Technologies
Oshkosh, Wisconsin
The Bottom Line about Service Agreements
To learn more about service agreements, click here now to get access to free tips and an audio training excerpt on service agreements.
Service Agreements: Use Them for Big and Small Businesses
Appropriate pricing is an important component of a computer consulting business. Service agreements can benefit your customers and your business. Before you present a service agreement to a client, make sure you’ve thought everything through…from what to offer to how much to charge for it.
Read on to find out how one of our computer consultants was able to substantially add to add a large account to his computer consulting business with what he learned from our kit:
"I signed up a multi-location business as a customer using the annual service agreement straight from the Computer Consulting Kit. This account’s value is over $20,000 annually. Gave us the framework to know how to offer our services to the customer, what to offer and how to charge for it. Also gave the customer the confidence that we know what we’re doing and that we conduct business in a professional manner."
Blake Heinemann, Small Biz Tech, LLC
Wichita, Kansas
The Bottom Line about Service Agreements
To learn more about service agreements, click here now to get access to free tips and an audio training excerpt on service agreements.
Service Agreements: The Key to Steady Earnings
With service agreements in place, cash flow shouldn’t be a problem. You’ll have the benefit of being paid even when you aren’t at the client’s site. You’ll be able to spend more time working on your business than wasting marketing dollars for a one-time-project.
Read on to find out how one of our computer consultants was able to substantially add to his company’s earnings by using service agreements:
"All revenue earned in this year was monthly. Not a single on-demand dollar. How comfortable is that? It helped me check my guilt at the door, just do good business, and made me $100,000 in the process."
Derek Anderson, Rocky Mountain Data
Lakewood, Colorado
The Bottom Line about Service Agreements
To learn more about service agreements, click here now to get access to free tips and an audio training excerpt on service agreements.
Service Agreements: Consider New Services
Service agreements can include many different services to your clients. Look for new services that provide value to your customers and add to your bottom line.
Read on to find out how one of our computer consultants was able to add a new service to his mix:
"I added remote monitoring service. Now we can monitor our client’s servers and workstations without the need for a site visit. The software automatically sends alerts when something is wrong or unusual. We bill clients an additional monthly fee. The ideas gained from service agreements allowed us to add this service easily and seamlessly."
John Horger, High Performance Systems, Inc.
Walled Lake, Michigan
The Bottom Line about Service Agreements
To learn more about service agreements, click here now to get access to free tips and an audio training excerpt on service agreements.
Service Agreements: A Big Piece of the Puzzle
Service agreements are great in their own right, but they’re even better when combined with good product offerings, a niche market and a profitable business model. Service agreements give your customers peace of mind and give you a steady cash flow.
Read on to find out how the mix of open source software and service agreements helped raise his bottom line:
"The single best thing I did was to incorporate open source software into my product offerings. The small business target market that I am serving is wide open to the inclusion of open source (i.e. Linux, Samba, Postfix, Apache, MySQL, etc.). Open source software lowers my cost of goods sold and increases my net income. The Computer Consulting Kit helped me focus on a target market, select the right product mix, and establish a methodology for sustainable cash flow through service contracts."
Lonnie Phillips, EDataCenters
Loveland, Colorado
The Bottom Line about Service Agreements
To learn more about service agreements, click here now to get access to free tips and an audio training excerpt on service agreements.
Service Agreements: Better Than One-Shot Deals
To be able to pay the bills you incur in your business, you need steady income. Your clients need steady computer support and proactive maintenance. This gives you the perfect opportunity to create a win-win situation with you and your business.
Read on to find out how service agreements lowered the stress level of one of our computer consultants:
"I created preventive maintenance packages that take proactive care of customer networks. Preventive maintenance packages allow us to increase our monthly recurring revenue and hit our sales targets with less running around and less stress about meeting the bills."
Jason Cohen, Defensive Data
Broward/Dade, Florida
The Bottom Line about Service Agreements
To learn more about service agreements, click here now to get access to free tips and an audio training excerpt on service agreements.
Service Agreements Need to be Professional and Customizable
Service agreements are essential to maintain consistent revenue in your computer consulting business. They allow the customer peace of mind that you will be there quickly in the event of an emergency and you can alert them to any potential problems.
Read on to find out how one of our consultants benefited from service agreements:
“I implemented a monthly revenue stream through the use of service agreements. The Computer Consulting Kit provided the tools to quickly and easily implement a service agreement that could be adjusted according to each client’s needs. It also made us look more professional.”
Scott Beck, BeckTek Computer Consultants
Moncton, New Brunswick, Canada
The Bottom Line about Service Agreements
To learn more about service agreements, click here now to get access to free tips and an audio training excerpt on service agreements.
Service Agreements: Starting With Prepaid Services in the Beginning
The most profitable and stable way to be successful in your computer consulting business is to put your clients on service agreements. Service agreements can help keep your cash flow steady and keep your business profitable for the long haul. Occasionally, though, you may get objections from clients.
Read on to find out how one of our consultants benefited from service agreements while putting his clients at ease:
"We began offering slightly discounted prepaid hours in addition to contracts. A lot of customers want prepaid hours instead of contracts, at least initially. I believe it is the fear of signing ‘contracts’ that keeps them from selecting this lower cost alternative early in the relationship. We are converting a number of prepaid to contract customers (lower cost but 3 or 6 month notification if they want to stop service). Your service agreement was helpful in forming our final agreement."
Bill Fleming, Austin IT Solutions
Austin, Texas
The Bottom Line about Service Agreements
To learn more about service agreements, click here now to get access to free tips and an audio training excerpt on service agreements.
Service Agreements: Make Sure You Include All the Information
The most profitable and stable way to be successful in your computer consulting business is to put your clients on service agreements. Service agreements can help keep your cash flow steady and keep your business profitable for the long haul. Respondents reported using service agreements that raised their annual consulting income by up to $100,000.
Many of the respondents in the survey found the sections of the Computer Consulting Kit on service agreements, including the templates, most helpful. When service agreements are designed and presented correctly, your clients understand that service agreements are truly a much better value for them.
"I was able to figure out how to word a service agreement and price accordingly. I spent many hours trying to figure out what I should and should not include and how to price. The Computer Consulting Kit’s service agreement has saved me countless hours of searching and ultimately frustrating myself not knowing if I’m on the right track. The Computer Consulting Kit allowed me to include things that I would have otherwise forgotten. The service agreement allows me to present a very professional, well thought out package to the client."
John Scott, 24 Tech
Casper, Wyoming
The Bottom Line about Service Agreements
To learn more about service agreements, click here now to get access to free tips and an audio training excerpt on service agreements.
Computer Consulting: Some General Tips
To run a successful computer consulting practice, you need to be able to deliver on that end-to-end solution. Have a good service agreement ready to go. Have an IT audit checklist. Have partnering agreements. Be prepared to take your clients from the beginning to the end of the process with you.
Computer Consulting Service Agreements
If you don’t propose the service agreements to your customers, your small business decision makers probably won’t ask for them. You have to tell your computer consulting clients that this is how you work with other customers. You build mutually beneficial relationships where your company essentially becomes your computer department.
Take Your Prospect from Free to Fee
You need to learn how to take your prospects from free to fee. You should never spend several hours on just a proposal. A proposal has no value added and it leaves you in commodity status. That numbers game you don’t want to play – it’s not very high profit.
Tackle One Thing At a Time
Pick one thing a week for next several weeks and just start working on it. Whether it’s coming up with a couple different marketing ideas you can work with, whether it’s coming up with a service agreement that you can start marketing to your existing computer consulting clients, or whether it’s coming up with customizing the IT audit package.
Start getting your ducks in order. You should be getting your plans in place and building up your network. Make sure you have everything ready so you can hit the ground running. Be ready to do a full frontal assault on the marketplace to let your slice of the market know that you’re out there.
Don’t focus on reaching everyone. Define who you’re trying to reach and limit the size and scope.
Consider Yourself an Outsourced IT Department
If you think of the five or six different functions that small businesses need, from the needs analysis, the project management, the training, the desktop rollouts, the desktop fixes, the server, setting up and configuring the servers, maintaining the servers, and build your computer consulting business around that, your business will grow.
Additionally, it will give your client the single point of contact that they really desperately want. The number one responsibility is to think of yourself as your computer consulting client’s outsourced IT department.
The Bottom Line about Computer Consulting
In this article, you’ve learned about computer consulting. To learn more about computer consulting, click here now to get access to a free one-hour audio training program on 5 Easy Ways to Grow Your Computer Consulting Business.
