When you do IT audits, you want to know which problems you can solve for clients.  Figuring out which questions they will ask you during IT audits can help.  

Questions and the Needs Analysis with IT Audits

Ask yourself what prospects are looking for.  The answer to this question has been the same for a while.  They will ask you which products and platforms are best for them and which give the best value.  You can include a needs analysis with your IT audit to answer many questions.  You go in and assess their situation and then spend a couple hours looking at what they have.

You need to tell your prospects and customers which products will work together and coordinate.      

IT Audits and Other Services

There are some things your customers will want additionally:

1.     Informal and formal training, including end-user training and administrative training;

2.    Routine and scheduled upgrades;

3.    Coordination with outside vendors for an industry-specific package installation;

4.    Network installation and maintenance.

Customers Want a Centralized Location for Services

Customers are looking for one person to call for all their needs.  And they want a trusted tech advisor just as they want a trusted accountant or attorney.  IT audits can help you figure out what your relationship with prospects will be.

Added By:  Joshua Feinberg