Virtual IT: Study Shows Most Workers Prefer E-Mail
A recent study conducted by virtual IT consulting firm Dimension Data Holdings recently reported that over 70 percent of those in the work force believe that e-mail is the best way to communicate.
While e-mail was the winner for best communication tool, 53 percent of those that took the virtual IT consulting firm’s survey believed that telephone was best followed by 52 percent that preferred mobile devices and phones. Everyone surveyed used e-mail as part of their daily work routine.
Instant messaging also made the grade (66 percent of workers use it). However, security risks were agreed to be high with this type of communication, according to the virtual IT firm and PDAs and mobile phones got similar complaints. Virtual IT consulting firm Dimension agreed that there are some serious security issues with instant messaging and mobile phone and PDA use.
Despite some surveyed that seemed well aware of the risks with technology going beyond e-mail and telephone, 52% were almost unaware that instant messaging and other communications tools were more high-risk in terms of being able to be compromised. Only 31% of virtual IT managers and other technology managers felt that all technologies were secure.
According to the virtual IT consulting firm Dimension, the results of the survey showed that virtual IT managers know about the new security risks of unified communications, whereas users of the technology do not really know about the risks fully even with just e-mail.
Blogged By: Computer Consulting 101 Professional Kit