Computer gurus are a necessary fixture for a successful client relationship. Your initial reaction may be that having an on-site computer guru will take money out of your pocket.  In fact, the computer guru’s presence will help to increase your profits in the long run.  

When the computers and servers work well and do what they are supposed to, everyone is happy.  Whether the computer guru fixed the problem or it was large enough that you needed to be called in, the perception is the same:  having your services benefits the company.  

So why do these sweet spot businesses need a computer guru in the first place?  They face a unique IT dilemma. These offices are often too small to justify on-site IT headcount, but yet are large enough to have major computer support headaches.

Even without an on-site IT group, in addition to a “real” job someone takes on the role of internal computer guru.  This is the person everybody instinctively yells for when the laser printer jams, the database locks up, or toolbars and files disappear.

The internal computer guru, often an office manager or administrator, gets stuck with the company’s PC problems.  They often have had no formal training and this is where your services come in.  By offering a few hours of highly focused training, you can often do wonders to transform the internal computer guru into a highly effective, on-site systems administrator.

The client enjoys a more immediate response to IT problems at the site and, when executed properly, this training will turn the internal computer guru into a fabulous ally that becomes an extension of your overall computer support solution.

Bottom Line on Computer Gurus
Computer gurus are your friends.  They are not competition and they will not cause you to lose revenue.  What the computer guru will do is make you look good.  The more support and training you can give the clients’ computer gurus, the better.

In this article, you’ve been introduced to Computer Gurus. To learn more about how you can improve your knowledge about Computer Gurus, just click here now to get access to a free one-hour audio training program on 5 Easy Ways to Grow Your Computer Consulting Business.