Technology assessments are a great way to suggest new ways for your customers to become more efficient and save money. While they are often used for new customers, don’t forget to use them for existing customers.

You already have a relationship with these clients, and you can suggest updates and changes that will positively impact their bottom line.

Read on to see how one of our computer consultants used technology assessments with his existing customers:

"This year I used proactive support with our existing customers, connected to the top 50 customers’ servers and identified what service packs, patches and updates were required. Then sent a one-page flyer outlining what they needed, why they needed it, how long it would take, what size the patches were, how much downtime was required, and also identified what benefits the customer could expect. Combined these visits to talk to existing customers and have a chat to catch up and find out what they like/dislike about my company. Also generated £50,000.00 of revenue which is a great result after all the hard work…"

Richard Birt, CNC Ltd
Brighton, East Sussex, UK

The Bottom Line about Technology Assessments

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